Privacy Policy

1. Introduction

Confidential Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By using our services, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Property preferences and requirements
• Budget and timeline information
• Communication history with our team
• Scheduling and appointment information

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide personalized property consultation services
• Communicate with you about your property search
• Schedule and manage appointments
• Send relevant property recommendations
• Improve our services and website
• Comply with legal obligations

4. Information Sharing and Disclosure

We are committed to maintaining the confidentiality of your information. We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a property transaction you have authorized

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Access controls and authentication procedures
• Regular security assessments
• Staff training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

9. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as scheduling platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Confidential Real Estate
301 Westburry Tower, Business Bay, Dubai
Email: consult@confidentialrealestate.ae